What our Clients Say

It’s been a long time since we’ve rented so we didn’t really know what to expect. Anne Duncan is our local agent so we used them to secure a rental property with ease. In addition to this we had to rent our place out. This entire process was very simple and straight forward. You kept us in the loop all the way through and the team at Anne Duncan have very thorough systems and procedures

Kiran Mehta

Efficient and extremely easy to deal with…
Anne Duncan’s inspections on a regular basis were thorough and I received a full report of the state of not only the interior of the property but of the grounds as well. I only wished I had known about this service some years. Des kept in regular contact with me -sometimes just phoning to make sure I was happy with the way things were. He was and is amazing.

Should I decide to purchase another property, you know where I will be going too!

Ann Hiron

Nothing was ever a problem…
I just wanted to take the opportunity to thank you Des for your excellent service over the last 3 years.  After buying my house that came with a fixed term rental contract, continuing your services
was the best thing I could’ve ever done.

I had no experience whatsoever in being a landlord and having you there doing it for me was amazing. I tell anyone I know who is looking for a property manager that you are the one they need to use!  You have made everything so easy while still staying completely professional.

I love the fact you continued to help once I shifted in…..thanks so much for that!

Jayne Thompson

When my mother died earlier this year, my brother and I decided to rent out her family home.

I cannot speak highly enough about the quality of his advice, his energy and dedication, and his management and co-ordination of the various tradespeople.

And, to top it all off, Des is a delightful person to work with.

Greg Taylor

honesty and dog-with-a-bone
Thanks again Shane for being such a diligent manager.

We really respect and appreciate your skills, honesty and dog-with-a-bone in getting the best for both us and the tenants.

Shane and E

Elizabeth and I thank you most sincerely for your excellent services as our Property Manager.
Your cheerful and capable work on our behalf has been most appreciated.
With our very best wishes to you and yours.

George and Elizabeth

complement you on the exceptional service…
we have received from your Property Manager, Shane Ryder. We have always been very pleased with the level of service we have received from all your Property Managers over the last 4 years, however, since Shane has taken over our portfolio he has been simply outstanding during a period of time when there has been a lot of activity with our properties. Shane is efficient, prompt and always goes the extra mile while giving sound advice. I cannot speak highly enough of Shane’s outstanding service and management abilities. He exceeds our expectations consistently.

Bronwyn Anchor

great personal service and sense of humour
As an overseas based owner it is a relief to have 100 per cent trust in your Property Management Company. I have had the pleasure of being associated with Anne Duncan Rentals for over two years and have complete faith in their communication and ability to protect my property. When I need them they are there with a great personal service and sense of humour. I would not hesitate to recommend them to fellow landlords and intend keeping them as my property managers.

J Taylor

Many thanks Shane. We were quite amazed at the amount of effort and behind-the-scenes research that your company puts into finding and checking a tenant. It really was exceptional value and we would be happy to recommend your services to anyone.

Dean & Susan Danford

Wish all agents did inspections as regular as you do…
Many thanks for your diligence to the property at Burswood. I like to keep this property as good as possible & it makes it easier to decide what needs to be done. Wish all agents did inspections as regular as you do. Once again many thanks

Jacky Greig

Thank you for keeping me informed, and especial thanks for the long service you provided me. I was pleased to have my business with you and your highly professional team.

Sergey Bubnov

Communication has been fantastic …
I’d just like to thank you for how you are looking after our home. It’s a huge relief to us while we are overseas, to know that our main asset is being so well cared for. It’s been a stress free time.

From initially meeting the Anne Duncan team and finding a good tenant, to being overseas and dealing with the issues that are bound to arise from time to time.  Communication has been fantastic, we get regular updates, reports, and everything is going quite smoothly. It’s been great having Matthew with whom we can get in touch with easily, to answer queries, as he always comes back to us within hours.


Having dealt with four property management companies over 5 years, Des and his team have been by far the best. They are professional and efficient and demonstrate very good communication skills. Phone calls and enquiries were dealt with in a timely manner, follow-up was speedy and effective. I would have no hesitation in recommending Des and his team and would certainly use them again myself in the future.

Ric Little

Thank you so much, to you and your team at Anne Duncan Rentals, Well done!
Our trust to choose you as our agent has been paid off.

John & Rose Liu

have found the service to be first rate…
We have been dealing with Anne Duncan Real Estate for a number of years and have found the service to be first rate. Calls are returned quickly, e-mails are responded to without delay and we have not had a period without a satisfactory tenant in our properties. The properties are well maintained, the tenancies are carefully supervised and as a result, we have had very few problems. Des Ryder in particular has been outstanding and has made the management of our properties from across the Tasman a very easy matter for us.

Michael Bowler

Matthew Figgins has been an absolutely fantastic and supportive Property Manager.  He relentless championed my property, sorted issues without letting them go and kept me in the loop the whole time.  I cannot recommend Matthew highly enough – he certainly an asset to the team at Anne Duncan.  Thank you so much Matthew.


Managing a property long distance from the USA means you have to rely on and trust your property manager. Team at Anne Duncan Real Estate have made managing my house so easy.  Anne Duncan Real Estate have worked with me from the beginning to ensure that my property has been maintained to a high standard.  I’ve been a landlord before and it was a nightmare! Working with Team Anne Duncan Real Estate has been great.

Joe Grayland

Thanks for doing such a great job Shane – we feel in very good hands with you, Des, the whole Anne Duncan set up. We’re always quite baffled when people raise their eyebrows and groan about property managers being useless. They just must be with the wrong crowd!!

Anita Jenkins

The decision has proved to be a wise one…
It has taken the stress and worry of property management out of my hands.  Any issues that arise are dealt with on a professional basis without personalities. A monthly statement is sent, outlining all expenditure, so I know exactly what has been spent. Property Inspections are carried out regularly, with a report sent immediately.  It is reassuring to receive these.

After years of self-management I made the decision to employ a Property Manager.  I have never regretted this decision.

Sue Leman

I am really overwhelmed with service I received…
I was not very sure about renting a place as it was my first time. I had been to other real estate agent. But what a mistake, they never got back to me on time. Des helped me all the way. He always updated me in every situation.  It is all because of effort, time, effective communication and sincerity he and his team have. Des thanks a lot again being so helpful.

Masud and Molly

We would like to thank you for managing our property so efficiently over the last eight years.  We have appreciated the professional yet personal service from Shane and yourself.  You have always been easily contactable and knowledgeable, and we were confident that our property was in safe hands.  We wouldn’t hesitate to refer you to others in the future.

Shelley and Walter

Des, I would like to thank you very much for the work…
you have done for and with me over the last two years. It came at a very difficult time in my life and you were unfailingly professional, good humoured and respectful. I also appreciated your practical suggestions and help.

Marney Ainsworth

I would also like to thank you personally for the great service you have provided us over the past 18 months or so. It has been stress free from this end which is exactly what we were after.

Stuart Oliver

Thanks Shane, very much appreciate all yours and Anne Duncan’s service in managing our property. Would highly recommend you to anyone.

Jeff Fulton

Thought I would write an email stating what a great experience it has been working with both of. I have to say it was the most professional experience I have dealt with in any real estate transaction.

A Saunig

Thank you again for your service over the past 5 years. As I said to Shane we have been very happy with the service provided by the Anne Duncan Rental Team.


We’ve had rental properties for years and over the last 18 months have had the good fortune and pleasure of working with Des Ryder. Des is by far the most professional, efficient and capable property manager that we have ever worked with. Des did a fantastic job in managing our Auckland home, we consistently had tidy tenants who paid their rent and Des was also proactive in keeping in touch regarding recommendations, maintenance etc and very prompt in organising anything regarding this.

Thanks so much Des, you really have been wonderful. Best wishes.

Joanne Hill

Thank you very much.
The professional and efficient manner in which all matters have been dealt with over the years is very much appreciated.

Ingrid Thomsen

The inspection report is excellent and we appreciate all your work, and the care taken by the tenants.
All the best,


Thank you to you and the team for looking after the property so well over the years. Look forward to continuing relationship on the back property.

Brendon O’Connor

Thanks so much…
for doing such a great job of managing my property while I’ve been on the other side of the world. When I first approached Anne Duncan, I had had such an awful experience with one of your competitors, then working with Shane, was a breath of fresh air. I’ve been able to relax completely, knowing everything will be looked after in my absence, which has been a huge relief.

I have recommended your services to friends seeking property management.


We have enjoyed our experience with Anne Duncan Rentals so far.

Everything has been very professional and hassle free. It has been fantastic to remove the worry of renting our house as we are going to Australia. We feel we will be in safe hands whilst we are away.

Nick and Min

I would like to thank you very much for taking care of my property at Hallam Street all these years either getting new tenants and organising maintenance or while I was away overseas etc. and thanks for all your help.  Will surely keep in touch.

Peter Venkatrao

Shane and the team…
at Anne Duncan have managed my rental property for the past 8 years. They’ve always kept me informed, provided practical and helpful solutions for any problems that arose, and best of all, they found wonderful reliable tenants. I wouldn’t hesitate to recommend them to anyone looking for a fantastic property manager.


Big thanks for your expert management of the property. I’m very happy with your service and promote you to others.

Renee R

It has been a pleasure having you and the Anne Duncan team look after our investment property. Living overseas with our investment in NZ was made a breeze with your up to date feed back and notifications.

Mark Ellis

Nothing was ever a problem for them…
We would like to express how please we have been with the Services of the Anne Duncan Team. Anne Duncan Rentals has been managing the property over the last few years and it has certainly made it easy with Des and his team looking after the property on our behalf. They have always keep us updated and carried out the regular inspections.

Noranne Finnin and Andrew Snow

Vincent and I really appreciate your great services. We are genuinely sad have to end our long-time business relationship this time. We both think you and Des are our friends and we definitely will use your services again in the future.

L & G Rosevina

You have been an amazing property manager…
You are approachable, easy-going and efficient communicator, and responded to every query in less than 24 hours. Will definitely be contacting you again for my next rental! Once again thank you for being so awesome!


Thanks Shane! You are hands down the Best Property Agent around.

I often chat with people about their rental issues and am thankful for the fantastic, professional service you always provide. If they are from Auckland I tell them how good you are at Anne Duncan.

J. Anchor

I also have two flats in New Lynn that I have now got Des to manage. One was recently vacated. Des has arranged for the interior and the grounds to be all done up and he has now got another tenant. The last tenant was there for 25 years, and it needed a lot of work. I am very impressed with the way he has done this.

I would fully recommend using des Ryder and Anne Duncan real estate Ltd. To manage your properties,

Bob Cates

quick, friendly, and professional service…
A quick note to say thanks for your help in locating good people for my home which I have rented out for the first time. The quick, friendly, and professional service was definitely worth the reasonable fee charged.

I appreciated your manner and style which was judiciously reassuring- made the thing less stressful for me.


18 years of management…
We purchased our first home through Anne Duncan in Norrie Ave, Mt Albert 18 years ago in September 1998 and since then have had Anne Duncan Property Management manage our property.

We have been very satisfied with Anne Duncan Team as they have been most helpful at all times. We wish the whole team our wishes for the future and do not hesitate to recommend the company to prospective clients.

M Dove

We very much appreciate the diligence, care and professionalism…
Many thanks to Des, who did an amazing job managing both the property, and us, which was no small task.

We very much appreciate the diligence, care and professionalism Anne Duncan Team has provided us with our rental property, and should we find ourselves as landlords again, we will be picking up the phone to ask you to manage things for us again.


Thank you for organising this. My parents have a property in Hamilton and I only wish you could have managed that too. You are doing an amazing job and I don’t have to worry about anything with my property.


Hi Shane
Thank you so much for acting as my Property Manager over the past 10 years or so. What a relief to have all the worries taken care of. It has been a pleasure working with you and your team.