In the real estate business, experience is everything. At Anne Duncan Real Estate, all of our team members have reputations as high achievers with a commitment to deliver a high level of service. We are on a mission to achieve outstanding success in financial and service terms for both vendors and purchasers through a dedicated team approach. We have the Team advantage; the most effective results in business, in sport, in families and communities are achieved by teamwork. We’ve applied that team ethic to the way in which we do business, so the combined team energy is focused into achieving a common goal. Yours. Our motivation, passion and integrity make for a powerful team that’s on your side.

Sales Team

Anne Duncan AREINZ
Director / Licensee Salesperson

Anne Duncan AREINZ

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Anne Duncan has a wealth of local knowledge and experience having lived in the area for most of her adult life.

Girls run in the family, with Kate, Emma and Helen all attending Ferndale Kindergarten, Marist Primary then Marist College before going on to University. Granddaughter Kayla has been joined by Darragh and Liam, sons of Helen and Owen.

Anne is passionate about Mt Albert and is committed to the community, supporting local schools, clubs and sports clubs. After 11 years of successfully selling local real estate, and managing a Mt Albert Real Estate Franchise, Anne was ready for the challenge of opening her own office, and with husband Ross, set about establishing Anne Duncan Real Estate in August 2004. It is not surprising it would be an overnight success.

In a short time the team grew to become a dominant player in Mt Albert and surrounding suburbs. Driving through the streets any weekend and seeing the red and white signs will attest to that fact.

The company grew to include the Property Management & Rental Division, and accommodates regular in-house auctions.

Anne as a quick, creative thinker has always given her clients the edge over the competition by backing innovative marketing with excellent sales and negotiating performance. Building an easy rapport, excellent listening skills and providing her vendors and buyers with the best service possible, she ensures a high level of repeat business and a constant stream of referrals.

In her leisure time, Anne can be found enjoying her family, friends or trying to catch a fish.

If you’re considering buying or selling, call Anne today.

Vincent Barnao AREINZ
Licensee Salesperson

Vincent Barnao AREINZ

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Vincent has been part of the Anne Duncan team since its opening in August 2004 and has applied his dedication, commitment and boundless energy to help ensure the success of the company and the continuation of his impressive performance history.

Formerly working with one of New Zealand’s largest franchise Real Estate companies, Vincent was consistently one of their top performers – achieving “Elite” status and was in the top 5 percent of the nationwide sales team. This success has continued here at Anne Duncan Real Estate, with Vincent achieving No. 1 Salesperson in 2006 and 2007 and No. 1 Listing Salesperson in 2010.

Highly motivated and competitive by nature, Vincent completed the 2011 New York Marathon and received three first places and two second places in an International dancing competition, with his dance partner, Nerida Cortese.

He sees real estate selling as a match-making exercise – bringing buyers and sellers together – to match buyers to houses and houses to buyers. He believes having good listening skills and playing the diplomat are key components of the role. He doesn’t give up until both parties are totally satisfied with the results, every step of the way he makes a big effort to handle people with care.

For a top performer and someone who can offer the best marketing advice, call Vincent today.

Emma Duncan
Licensee Salesperson

Emma Duncan

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If Real Estate and Mount Albert are the topic of conversation, then the name Duncan is generally not far behind.

Discussions of real estate, negotiations, and business ethics were of a daily occurrence for Emma as she grew up. So it is little wonder that she has added her support to the winning team at Anne Duncan Real Estate.

Choosing to study nursing at Auckland University saw Emma start her career at Auckland Hospital. Balancing the needs of her many patients while working within the budgetary restraints, and political climate of New Zealand’s largest GHB, Emma was quick to learn that her acquired negotiation skills were of considerable advantage. Noting this quality from an early stage, Anne was delighted when Emma decided to form part of her award winning team.

Emma’s point of difference is her compassion for the people she is working for. Finding the important balance between a successful transaction while being sensitive to clients needs has proven a winning formulae.

Emma’s genuine concern for her clients, makes the perfect balance to enjoy a successful sales process. Add this to the wealth of knowledge and expertise offered by this dynamic family team and the results speak for themselves.

Call Emma or Anne today for your real estate needs.

Kerry Glengarry
Licensee Salesperson

Kerry Glengarry

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Who better to sell your home than someone who loves houses, has a passion for the area and children in the local schools.

Kerry has lived in Mt Albert for more than 10 years and has had children at Gladstone Primary and Mt Albert Grammar School. She knows all the wonderful things that Mt Albert and the surrounding areas have to offer and can passionately and honestly sell your house to potential buyers.

Anne Duncan s thrilled that Kerry has joined the highly skilled team at Anne Duncan Real Estate. Everyone at Anne Duncan Real Estate pride themselves on offering outstanding service, by working together as a team, to provide the best service and the greatest results for all their clients. Anyone who knows Kerry will attest to what a great team player she is and how dedicated to results she is.

Kerry, with her husband Finn, has been in the building industry for 15 years, so Kerry brings a wealth of housing knowledge to the team. She has a true passion for houses and gets great satisfaction from helping people achieve their housing goals whatever the circumstances. Families grow and change all the time, and with that, so do your housing needs.

With Kerry’s help buying and selling your home does not need to be a daunting task. Kerry is dedicated to making sure the process of buying and selling is as pleasurable and easy as possible, and also gains you maximum results.

Her communication skills are exceptional, as is her integrity, values and professionalism. This gives all her clients great confidence when they enlist her help. If you are looking to sell or buy a property, then why not choose a salesperson who truly believes in what she is selling.

Give Kerry a call today.

Joe O'Sullivan AREINZ
Licensee Salesperson

Joe O'Sullivan AREINZ

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Joe is an experienced, highly productive and successful real estate agent with numerous sales and industry awards to his credit.

He has served his clients throughout central Auckland in an exemplary manner over a twenty year period and enjoys an unblemished industry record.

He achieved the AREINZ qualification in 1997 and is known as a trustworthy, hard working negotiator who consistently goes that extra mile in performing his duties.

Michael Wu
Licensee Salesperson

Michael Wu

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Michael came to New Zealand in 2002 from Shanghai, China and has lived in Mt Albert and the surrounding areas ever since. He met his wife (whom he knew from his secondary school days) in New Zealand and they now have 2 boys. The family love living in Mt Albert.

Having run his own successful business with his wife for the past 11 years Michael has great customer service skills. He’s a patient, positive person, and is always ready to help. He also has a knowledge of NZ buildings and architecture and holds a Certificate of Carpentry from UNITEC.

Michael believes that joining the Anne Duncan team now is a natural progression and the time is right time for him to do so. He believes it was destined to happen as the family first bought a house from Anne Duncan in 2006.

Michael is honest with a warm hearted personality and speaks both English and Chinese fluently.

If you would like to know more about the property market or are considering selling or buying, please give Michael a call, he would love to help.

Alana Whyman
Licensee Salesperson

Alana Whyman

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After growing up in Mount Albert, and attending both Marist Primary and Marist College, Alana started her professional career working in the hospitality industry, following her affinity for working with people, and gained a degree to match. After a few years travelling and living overseas, she returned to her childhood roots of Mt Albert and over the next 10 years her professional life branched into marketing and project management.

Alana has always had a keen interest in property starting from an early age doing DIY with her dad on most weekends. This developed further with her completing several of her own property development projects. She came to realise that her passion for people and her skillset in these industries could all be bundled together into a single career, and she takes pride in being part of the experienced team at Anne Duncan Real Estate.

Through her warm and authentic approach, her experience and natural interest in understanding people’s needs, Alana will work diligently and strive to helping you accomplish your real estate goals.

If you are looking to sell or buy a property, give Alana a call today.

Peter Hickey
Licensee Salesperson

Peter Hickey

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With a background in sales, plus experience selling real estate in New Zealand and Australia, Peter has strong communication skills and will work to get the best results for his clients.

Having worked in the hospitality industry for 10 years, Peter is excited to return to Real Estate.

Growing up in Mt Albert and bringing up his three children here, it was a natural choice for him to join the Anne Duncan team.

Peter is friendly, enthusiastic and motivated and will go the extra mile when working with you on selling your home.

For relaxation Peter enjoys spending time with his huge extended family and friends, watching sport – having played rugby, cricket and being involved in life-saving. He now enjoys a competitive round of golf.

If you are considering buying or selling give Peter a call.

Annette Church
Licensee Salesperson

Annette Church

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Annette with her husband Chris have lived in Sandringham for the last 15 years. She has extensive knowledge of the local and surrounding areas. Annette loves real estate and has followed it closely in central Auckland over the years. She has personal experience in subdivisions, boundary adjustments, major renovations and building developments.
Annette brings an old-fashioned approach to work – strong work ethic, integrity, and excellence are her key values. She is a goal seeker, driven meets targets and achieves results in everything that she does.

Prior to real estate Annette was self employed for 10 years as a Software Developer. She developed a good working knowledge of online presence and marketing platforms. Drawing on this knowledge is invaluable to understanding the market and selling homes.

Janeen Anyon
Licensee Salesperson

Janeen Anyon

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New to the team, but not the neighbourhood, Janeen is a long time local, with her older child at Mt Albert Primary school. Together with her husband Grant, she has lived, renovated, bought and sold properties in the Mt Albert / Morningside area and surrounds. She brings an open and honest approach with clients and customers, to help ensure a stress free process when buying or selling your home.

With a business management degree from the University of Waikato, she brings almost 20 years’ experience in marketing and communications– a comprehensive skill set that translates perfectly to her role with the experienced team at Anne Duncan.

Hard-working, trustworthy, and able to relate to people from all walks of life, Janeen is a ‘people person’ who will make you feel instantly at ease in her company. She knows the many things that make Mt Albert, Kingsland and the surrounding areas a great place to live and work, and she advocates these with passion.

Janeen’s creative flair combined with her impeccable communication skills is a formula that will achieve the very best results for the sale of your property. She values the level of trust put in her and the team, who work together to deliver stunning outcomes for their home owners. She takes pride in being highly organised so that no opportunity is missed. You can be rest assured everyone will be followed up and Janeen will build that vital trust to bring a buyer and seller together to produce a satisfactory result for everyone.

Get in touch if you’re looking to buy or sell a property, she would love to hear from you.

Mandy Grantley
Personal Assistant to Anne and Emma

Mandy Grantley

Mandy has been PA to Anne and Emma Duncan for nearly 5 years. Mt Albert is in her blood, having lived there for 42 years. She enjoys spending time with her family and friends and loves to spend the summer holidays in the Coromandel.

She says “The team at Anne Duncan are filled with energy, enthusiasm, are professional and extremely hard working, it’s an awesome place to work.”

Michelle McCarthy
Personal Assistant to Anne and Emma

Michelle McCarthy

I am very excited and feel extremely privileged to be supporting and representing such a highly reputable brand and alongside an extremely knowledgeable, friendly and hardworking team.

With a passion for property and delivering highly effective customer service experiences I thrive on creating positive customer and business outcomes. With a background of almost 20 years service with Air New Zealand in a range of customer facing, administrative and service roles I have high standards and work ethics and thrive on supporting the smooth running of a highly successful team. I very much enjoy building strong working relationships with our customers in this forever changing and exciting industry.

Outside of work I have two children and love the sun, sand and travel as often as I can including camping over the summer months.

I look forward to sharing your buying and selling journey with you.

Emer Collins
Sales Administrator

Emer Collins

Emer has worked in various roles since Anne Duncan Real Estate opened its office in 2004. She is a Sales Administrator and the AML Compliance Officer. Her role is to support the Sales Team to make their job a success.

Shelley Naden
Sales Administrator

Shelley Naden

Shelley is one of our Sales Administrators assisting the sales team at Anne Duncan Real Estate. Having worked in the real estate industry for 20 years, she offers a wealth of experience and holds a current real estate license. Shelley is a multi-tasker, who provides that extra level of support to her sales team

Helen Coll
Accounts Administrator

Helen Coll

Helen is the youngest of Anne’s daughters. Having previously worked in the healthcare industry, she joined the Anne Duncan Real Estate team in 2013 and is in the role of Accounts Administrator for both sales and rentals.

Property Management Team

Des Ryder
Director / Property Manager

Des Ryder

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Des Ryder, director and head of the Anne Duncan property management team, is one of the most experienced and dedicated property managers in Auckland.
He holds a property degree and has worked in the local area and property management industry for the last 27 years.

Des holds the Associate status (AREINZ) with the Real Estate Institute of New Zealand and is licensed as an Agent under the REA ( 2008). In order to maintain this status, Des updates his qualification every year. This ensures his clients gain the benefit of his knowledge on every aspect of property management, including the latest legislation.

But property management isn’t just a career for Des, he also owns
investment properties managed under Anne Duncan Rentals. He believes,
if you’re hiring someone to manage your properties, you need someone
who understands the task from the inside out. “At Anne Duncan Rentals we
pride ourselves on good tenant selection and take the time to do stringent
checks on each candidate. It is as important for us to keep the owner’s rent
coming in as it is to keep tenant’s out of debt. That’s why our court record
is one of the best in Auckland. “Most managers focus mainly on rent coming in, however to me the property is even more important, and we have to keep it in tip top condition which is getting a lot harder to manage under the Residential Tenancies Act these days”

Des is an advocate of seeking sound financial advice and surrounding himself with the right people. He has confidence in the professionals that he recommends and the team around him. To balance out the daily
challenges that property management demands, Des likes to unwind with
family and getting his hands dirty in the garden.

Karen Hansch
Administrator

Karen Hansch

Karen is the first person you will meet when visiting our office or call on the phone. She is friendly, helpful and always ready to help out.
She enjoys ensuring making sure things run smoothly and assisting the team to provide great service and quality rentals. A Mt Albert local, Karen is a keen gardener and enjoys keeping active.

Emma Hart

Having started her property career in Sales, Emma quickly moved into Property Management.
Emma enjoys the diversity of the job, where no two days are the same.
Having now worked as a property manager for 8 years, Emma is one of our senior property managers within our team.
Emma has looked after portfolios in both the apartment and residential property market, so is well versed with managing all types of properties. Emma has a good understanding of what it takes to perform at the highest level in this service industry.
Emma is confident, highly organised and has an eye for attention to detail, this will ensure her owners and tenants are in good hands.
Emma lives locally, has three teenage children and in her spare time enjoys Pilates and walking.

Laileen Tjauw
Property Manager

Laileen Tjauw

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Laileen being one of our senior property managers has been working in the Property Industry for over 15 years, with knowledge in several facets, including Administration, Letting Agent, Sales Agent and then found her niche as a property manager in 2008, enjoying the daily challenges and building solid relationships. Having managed large apartment portfolios, this has given Laileen a good insight as to the variables this type of portfolio demands and has the experience to look after your property and tenants with transparency and confidence.

The property industry is in her blood with both parents having been invested and experiences in the industry. This gave Laileen a passion for the industry from an early age and can appreciate what it is like to be a property owner and tenant.

She has gone on to achieve success and winning the Bronze Award twice for Property Manager of the Year and completed her studies at Massey University to obtain her AREINZ status.

Sian Kelly
Property Manager

Sian Kelly

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Having taught Physical Education in a high school for 15 years and more recently working within primary school administration, organising is second nature to Sian.

The desire to perform tasks to the highest possible standard is always the goal, and she will strive to achieve the best outcome for her clients.

The opportunity to serve a different clientele brings about new and different challenges in the property management industry.

Living locally in the Mt Albert area with her family, Sian has a feel for what is happening in the vicinity and is keen to make a difference.

Sian loves to sample the many different cuisines and wines that New Zealand has to offer.

She is also a keen golfer and follower of sport and looks forward to meeting you and assisting you with your property management needs.

Matthew Figgins
Property Manager

Matthew Figgins

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Matthews’s vast experience in a variety of health service based roles has proven to be the perfect platform for his career in property management. He has a strong commitment to providing the highest level of service and willingness to go the extra mile for his clients.

Now into his sixth year of property management, Matthews strengthens are attention to detail, efficiency and good organisational skills. This will only allow Matthew to continue to succeed in the challenges and fast pace that the property management industry presents.

Matthew loves spending time with people, whether at work or socialising with friends in his leisure time, and he loves hitting the beach, playing guitar, going on bush walks and exploring the world.

He looks forward to meeting you and assisting you with your property management needs.

Simon Puffett
Property Manager

Simon Puffett

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Purchasing his own home through Anne Duncan Real Estate gave Simon Puffett the inspiration to join the team.

He saw the passion and pride that the company exudes and wanted to be a part of the brand.

Simon joined the rentals team as Inspections Manager and with his out-going personality and genuine enthusiasm for providing the best in customer service Simon is undoubtedly an asset to the team. His attention to detail and commitment in taking the time to carefully listen to customer’s wishes and aspirations go hand in hand with his aim to marrying together people and property.

Renting a home for some can be a stressful endeavor however it is Simon’s belief that through a professional attitude and great communication skills it should be smooth sailing for both landlord and tenant.

Inspections are an integral part of Anne Duncan’s company policy and Simon makes sure each and every one is carried out to the highest of standards.

Shane Ryder
Property Manager

Shane Ryder

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From a young age Shane has been involved in property in one form or another. Creating house designs at school, then architecture at Auckland University to being a young landlord; a graphic artist and your quintessential Kiwi DIY weekend warrior!

Moreover, Shane realised Property Management isn’t built of brick and mortar but systems of good communication, ethics, culture and good old fashion hard work. It is these values that have built relationships with Shane’s clients since 2006 when he first joined the team at Anne Duncan Real Estate. As Senior Property Manager, Shane brings to the plate a wealth of experience and expertise and a perpetual successful working relationship between owner and tenant.

“Property Managers are continuously evolving from changing government legislation to social and building issues – there are plenty of challenges that greet us from dawn to dusk, but it is exciting and rewarding to achieve the desired result for your client”

Away from work, you will likely find Shane in the garden, on bush walks, on the tools or kicking a ball around with the kids.

Clement Jin
Property Manager

Clement Jin

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With a total of 4 years in Property Management, Clement’s passion for property has proven to be the perfect platform for a successful career. He has a strong commitment to providing the highest level of service and willingness to go the extra mile for his clients. Clement previously worked in property management on both the North Shore and City Centre. He has a strong attention to detail, efficiency and superb organisational skills. This will only allow for him to continue to succeed in the fast pace that the property management industry presents.

Clement loves spending time with people, whether at work or socialising with friends in his leisure time. He also enjoys his spare time riding his motorcycle, and spending it with his animals.

He looks forward to meeting you and assisting you with your property management needs.

Born in the north of China and studied here in Auckland, Clement speaks both English and Chinese mandarin.