Testimonials

C Chadwick & R Downard

Anne was the agent when we purchased our property in Mount Albert some 20 years ago, and when it was time for us to move on we felt extremely fortunate to be able to work with her again, and to have the added benefit of her daughter Emma’s involvement in the marketing and sale of our property.

Anne is widely known, respected and trusted in the Mt Albert community with which she is closely engaged. She and Emma complement each-other’s skills and experience and, together with very efficient support staff and a dedicated team of agents, are able to deliver a great service and can be relied on to achieve great results.

Our property was sold in less than a week after the first open day, and we were absolutely thrilled with the outcome. Importantly, the purchaser was also extremely happy with their side of the deal. This is a feature of Anne’s approach. She deals with people in a very straight and direct way and while always very much focused on the needs and interests of her client, usually manages to get a deal that everyone is happy with.

Whether buying or selling residential property in Mt Albert, Anne Duncan Real Estate is the best place to go

Kathryn

I wish to extend my sincere thanks to the team at Anne Duncan Real Estate, especially Anne and Alana for their hard work in selling my home over difficult times. They both worked very hard to bring the sale of my house to a happy conclusion. They were both enthusiastic, kind, assuring and professional in all that they did for me

Lindsay and Anita

We believe we were fortunate to have Vincent Barnao as our agent, representing ANNE DUNCAN Real Estate Ltd. (ADRE)
Vincent was always professional, punctual, polite ….. perfect! He was readily available by phone, or in person, and was able to answer all our questions, give recommendations and guide us smoothly through the whole sale process. As a result of his efforts we were successful in selling our home under the auctioneer’s hammer. We also witnessed how all the ADRE staff work as a team to ensure the best possible outcome for their clients. We would recommend Vincent Barnao and ADRE to sell your property too.

Amanda

Over time, I have interacted with quite a few real estate agents, and for me Vincent Barnao was outstanding. From the first encounter, he was really pleasant and easy to deal with, and he continued to be personable. At all times he was upbeat, positive, and a good communicator. I found him helpful, and thought he went over and above expectations. Even when Vincent dealt with some difficult situations, he remained calm and professional. He was dedicated and willing to complete the job, and attentive to the client’s needs. Above all, Vincent has a wonderful sense of humour, and was fun to work with. Don’t miss the opportunity to work with Vincent!

Belinda & Malcolm

My husband and I found Vincent to be extremely professional and friendly. He was always happy to have a chat with us to answer any of our questions. One thing we particularly loved about Vincent, was that he was always extremely punctual , always arriving at least half an hour before our open homes. This made us feel very relaxed, and it allowed us to have a good chat with him before our open homes. He also spent the time to chat with us afterwards to give us great feedback. Thanks so much to Vincent , and the team at Anne Duncan Real Estate!

A Manning

Before Vincent and the Anne Duncan team sold my house in July 2016, I had sold three houses in Auckland in the past thirty years. All three experiences had been quite negative. It had seemed to me the real estate agents were really only working for themselves, not me. As a result, I was extremely wary of real estate agents and to be entirely honest I had a very low opinion of them. I decided to be fussy this time about who would sell my house in Mt Albert and interviewed seven agents. Vincent was the second agent I interviewed, every new agent I met after him just made him look better and better. Vincent did a fine job. I was especially impressed by his attention to detail and professionalism. At the same time he is very personable, respectful and easy to work with. He was always helpful, always positive and at a time when tradesmen were impossible to find, he found me a handyman to fix all the odd-jobs on my house prior to sale.” I highly recommend Vincent and the Anne Duncan team.

Gloria

Really nice to cooperate with Vincent, you and your team. We believe I not only bought a house, but also got life-time friends. Good staff, good company!

Jackson

My wife and I recently purchased our new home through the Anne Duncan team. After many months missing out to investors or not meeting vendor expectations at auction when we had reached a point where we had almost given up. Luckily we spotted our property on the AD website however the auction was in three days and there was lots of interest . Anne and our charismatic agent Vincent were available to meet our requests at the last minute and were very helpful on auction night. They had clearly worked with the vendor to set a realistic reserve and meet the market. Their casual yet professional approach put us at ease on one of the most stressful nights of our life. After success at the auction they were available through to settlement to answer various questions and liaise with the owner. They are a truly fantastic team and I would highly recommend buying through AD real estate- ps thanks for the ANZAC biscuits Vincent ( I’m an Aussie and my wife is a Kiwi) again another great personal touch you won’t find at other agencies!

Richard and Karen

Hi Anne, This is just a quick note to thank your team for the truly excellent way that the sale of our house has been managed, promoted and concluded. Jamie and Vince have been totally professional in all our dealings, have communicated with us as the need arose, and maintained a re-assuringly positive attitude even when things were going pear-shaped on a couple of occasions. Their ability to communicate the advantages and features of the property rather than dwell on the negative issues was, I believe, the reason for obtaining a successful outcome. There has been much discussion recently in the media about the fees charged by Real Estate agents, but I believe that your colleagues thoroughly deserve their share after working so diligently and successfully on our behalf. I would have no hesitation in recommending them to any other potential customers.

Nancy

Anne and Vincent worked very hard promoting my property. Anne with her ‘down to earth’ approach certainly gained my confidence and trust. Vincent also and of course his sense of humour is priceless! I don’t feel they let me down in anyway and this was evident on auction night as they had those prospective buyers lined up and ready to go. The result was it sold under the hammer at an excellent price.

Lisa

I cannot speak highly enough of the service Joe and Michael provided and am absolutely gutted that I wasted 3 months and a lot of money on another agency prior. Their service was very professional, and friendly. This was my first experience in selling a property and Michael provided regular updates on progress and worked tirelessly in securing the sale. Hand on heart, I would not hesitate to recommend these two guys nor would I hesitate to use them again.

Rob

We have been very happy with the service from Michael, Joe and the wider Anne Duncan team.
Selling our home within 1 week exceeded our expectations and this is largely due to the great work done by our agents, Joe and Michael. We would have no hesitation in using Joe and Michael again.

Isabelle

We recently purchased our home in Mt Albert through our agent Joe O’Sullivan. We are new to the area and after talking with Joe about what we were looking for he made the task of finding our new home an easy enjoyable process and understood what we were looking for. We were well informed about the area including helping me with information we needed to make decisions on schools. We can highly recommended Joe and will work with him again in the future.

E Ibbetson

Thank you to Joe, for finally getting me and my family there, with the sale of our property. I came to the realization that the house was not the easiest to sell, but Joe remained committed to the job and that was very encouraging, especially during my worst times! I would definitely recommend Joe and the team if/when an opportunity arises

Brett & Linda

Dealing with the Anne Duncan Realty team, in particular Joe O’Sullivan, was a pleasure from the very first conversation with them to the successful sale at auction a few weeks later. Communication and expectation-setting was second-to-none and I would have no hesitation at all in recommending them to anybody looking to sell property in or around the Mount Albert area

Mike, Belinda, Hazel & Ivy

Thank you so much for selling our beloved home. You are a credit to Anne Duncan Real Estate. Our very best regards

Mary & Liam

Like many people we were not looking forward to the process of selling our home, having sold privately previously we were apprehensive to use an agent. Joe was recommended to us by a family member, he was a pleasure to work with and we were delighted with the time and effort made by Joe throughout the selling process. The whole process was made easier because of Joe’s calm nature and hard work ethic. Other real estate agents would benefit from following Joe’s professional and honest approach to the real estate industry. If we decided to sell any property in the future, we would only use Joe and we would highly recommend him to others

Therese & Bob Colgan

Joe carried out his duties in an exemplary manner, his communication was excellent, and we were delighted with the result. I must say I never realised you people work so hard. You are a great team and we really appreciated the support from everyone. I really like that you do the introduction between the vendor/purchaser – I was delighted to be able to tell the neighbours I had met our replacement. Thanks again for everything.

M Cronin

I met Joe O’Sullivan at an open home in my neighbourhood, a few months prior to listing my home with him. I also listed my rental unit with him, again with a great result. I was very impressed with his regular communication and discussion. I feel he goes the extra mile on behalf of his clients and would have no hesitation in recommending him to other people.

James Fong Solicitor

Thank you for your professional dealings with myself and my client. Your willingness to go the extra mile in helping Trude is appreciated.

Peter and Karen Broughton

Karen and I would like to acknowledge the great job you did in promoting our property at the Kingsland apartments. In Particular we would like to thank you for the professional manner in which you negotiated with the purchasers and finalised the sale. Well done

Bernie and Joy Prewett

We would like to put on record how pleased we were with the business like and uncluttered way you handled our property sale and subsequent purchase. Joe O’Sullivan organised everything in such a professional, efficient and positive manner it was a totally stress free experience which produced an excellent result

N Luxford

I found Joe to be very professional and honest in all my dealings with him. He provided prompt, frequent feedback, and sensible realistic advice during the marketing and selling process. I have no hesitation in recommending him

Glen Townshend

A big thanks to yourself and Kerry for the journey through the house sale process. From the outset we felt most comfortable dealing with Anne Duncan Real-estate gaining an early trust you meant what you said about getting the best possible price you could for us. Of note was the very tight deadline to get a number of remedial things completed on the house in time, we couldn’t have done this without your help leveraging skilled contacts at short notice. Had you not been involved here I’m certain we would have got either less for the property, or delayed into after Christmas to complete the sale that could have been catastrophic for our situation. On top of this, you and your team have owned every step with professionalism and accuracy. I’m extremely happy with the price we got, and the experience throughout, and would recommend Anne Duncan Real-estate to any buyers or sellers in the market.

Rebecca Walker and Daimhin Warner

We’ve really loved dealing with Anne Duncan Real Estate, and in particular Alana McNabb and Kerry Glengarry. They’ve worked tirelessly to get a great result for the sale of our house, and we’ve really appreciated their professionalism and positivity through the whole process. Having never sold a house before, we can really see the benefit of having great real estate agents in your corner – we wouldn’t hesitate to recommend them.

D & R Burrows

We are both delighted to have such a smooth sale of our rental property. Kerry has been fantastic! Such a lovely positive, unflappable person and we are very happy that we chose her to represent us. She “got” us and did her best to keep us well informed of all that was going on. We are more than happy with the dealings we have had with Anne Duncan Real Estate and would have no hesitation in recommending you, as our son recommended you to us.

K Plummer

The selling of Mum’s house was made so easy due to Kerry and Anne… nothing is simple in this life, there is always a hiccup or something goes wrong, but the sale went so smoothly, with Anne in charge I suppose I shouldn’t have given it another thought.
Thanks to the Team.

C Whitfield

Kerry recently sold our property in Auckland and we could not have been more impressed with both their professionalism and the extra mile they were prepared to go to make sure the sale went smoothly. As overseas vendors, we felt that they were so dedicated and proactive that we did not even need to come back to prepare the house for sale. They made recommendations and provided contacts to take care of maintenance issues. They even went so far as to speak to neighbours regarding cutting back hedges and picked up flowers for our weekly Open Homes. We highly recommend them both and wish them well with further sales and they will be our first point of call for any further sales.

E & R Schuster

It is an absolute pleasure to write this testimony for Kerry Glengarry from Anne Duncan Real Estate, who sold our house in December, 2014. We couldn’t wish for anything more from a Real Estate agent. When we first made contact with her until after the house was sold, Kerry was professional, respectful of our needs, patient and an amazing listener. Kerry is a woman of her word and ALWAYS delivers on time. She is a family focussed person, so knew how to work in and amongst family life, especially a busy household like ours! She not only knows her field but relates well to people, putting them at ease and making them feel relaxed. Kerry works hard and is sincere and honest. She loves her job and this shows in her commitment and enthusiasm for what she does. Thank you so much Kerry you made the sale of our house go smoothly and without any hitches.

Wendy

It was a lovely experience buying our property off Kerry Glengarry recently. Kerry is very warm and approachable and happy to answer any questions at anytime. She kept us up to date with any changes and requirements throughout the process, and I appreciated her lovely calm manner during a potentially stressful time. What I appreciated the most was the level of aftercare.
We weren’t forgotten the moment we signed the dotted line, Kerry has kept in touch and been a happy liaison between us and the previous owners. Thank you Kerry!

J Burnett & I Cole

Kerry was a great support through the sale of our house. We had to put our house on the market quickly, but she guided us through the process step by step. We would not hesitate to recommend her as she did an amazing job.

Regan

Thanks so much Kerry. I will have no hesitation in recommending your organisation to my network, those who are house hunting or perhaps looking for a rental! Your professionalism, advice, help throughout this period has been absolutely top-notch! I have now learned the whole process, and have a clear idea of the workings behind the scenes in regards to buying at auction now! It was a crash course of course, but really stoked to come through the other end, with the house of our dreams!
Thanks so much, we really appreciate everything you have done for us!

Lisa

I cannot speak highly enough of the service Michael and Joe provided and am absolutely gutted that I wasted 3 months and a lot of money on another agency prior. Their service was very professional, and friendly. This was my first experience in selling a property and Michael provided regular updates on progress and worked tirelessly in securing the sale. Hand on heart, I would not hesitate to recommend these two guys nor would I hesitate to use them again.

Rob

We have been very happy with the service from Michael, Joe and the wider Anne Duncan team.
Selling our home within 1 week exceeded our expectations and this is largely due to the great work done by our agents, Joe and Michael.
We would have no hesitation in using Joe and Michael again.

Alex

Having recently purchased a property listed by Michael, I am happy to say that he was helpful through the entire process. Constantly in communication, and was very cooperative when organising the various inspections on the property. Particularly impressed with him communicating my concerns as a buyer to the vendor, and then getting both a response and result within the hour. Lastly, Michael’s bilingualism was of great assistance in communicating the details of the property clearly to my parents, especially on topics where my Chinese is lacking. Thanks for the smooth buying experience, Michael!

Ray & Bernice George

We wish to express our appreciation for the excellent work performed by yourself and team in the sale of our house at 21D Cradock St. We believe the dedication of yourself and Michael Wu in particular contributed to the very satisfactory result achieved. Thanks also to the auctioneer for a job well done.

Linda & Gavin

We thought selling a house in Auckland when we live in Wairarapa would be difficult. Anne Duncan Real Estate had done a great job managing the property for us so we engaged Alana & Peter as our agents to handle the sale. They kept us informed through every stage and their friendliness, professionalism and enthusiasm made the whole process so easy. Our property sold in just over 2 weeks and gave us the result we hoped for. We are pleased to recommend the team at Anne Duncan Real Estate.”

Harry and Joy

We are fortunate to find Peter and Alana to find us a perfect home! They found us the right house in the right neighbourhood for the right price! Throughout the process, they have been there every step of the way. They have always answered every call or email no matter what time of day or night it was. Their professionalism, mentorship, knowledge, honesty and hard work ethic are much respected and appreciated. We never felt that they were trying to sell us a house, but that they were a mentor to answer our questions and help us make the best decision for our family. We now consider Peter and Alana a friend and would highly recommend them to anyone that is searching for a new home. Thanks again to Peter and Alana for being such a pleasure to work with.

Kaye and John

We were really happy with the way Peter and Alana handled the sale of our house during a particularly testing time with covid.
During such uncertain times they still managed to get us $200,000 above cv which says it all really. Anne was instrumental in helping to achieve that through the auction process for which we are very grateful.
Constant communication with the agents kept us fully informed at all times making our house sale a stress free experience.
We wouldn’t go anywhere else and highly recommend Anne Duncan Real Estate to anyone considering selling or purchasing.

Denise

Peter and Alana are a great team! They made the whole experience of selling my much loved family home easier than I had expected. They are excellent communicators, providing guidance and support, and kept me updated every step of the way. Their positive attitudes and attention to detail made marketing, open homes and auction a stress free sale. Thanks Anne Duncan real estate for making what could have been a highly emotive stressful time … into a positive selling experience. Much gratitude for your amazing service.

Simone

I highly recommend Peter and Alana from Ann Duncan to sell your house. They worked tirelessly to get the best exposure for my house and ultimately the best price. They have been such a pleasure to work with and a true ally to get the best result.
From the initial meeting where it can be quite confronting and a little scary, they made this an easy and supportive process, where I was recommended the best way to sell to get the best outcome. My house was swiftly on the market in just under a week with photography done and all marketing completed. They followed up with every person that came through the open homes where they had a good rapport with potential buyers, where I received genuine feedback and detailed weekly reports and had on-going conversations keeping me in the loop. I had supportive reassurance on auction night which also made the final part of the process exciting. I’m extremely happy with the result and I feel the right person has brought my house.
Thanks again Peter and Alana for all your help. I’m really happy and can’t thank you enough.

Kathryn

I wish to extend my sincere thanks to the team at Anne Duncan Real Estate, especially Anne and Alana for their hard work in selling my home over difficult times. They both worked very hard to bring the sale of my house to a happy conclusion. They were both enthusiastic, kind, assuring and professional in all that they did for me.

Rebecca Walker and Daimhin Warner

We’ve really loved dealing with Anne Duncan Real Estate, and in particular Alana McNabb and Kerry Glengarry. They’ve worked tirelessly to get a great result for the sale of our house, and we’ve really appreciated their professionalism and positivity through the whole process. Having never sold a house before, we can really see the benefit of having great real estate agents in your corner – we wouldn’t hesitate to recommend them.

Marie McSweeney

Many thanks to Anne and Alana who worked so hard to bring the sale of my house to such a happy conclusion. Their enthusiasm and kindness lifted a load off my shoulders, and I confidently recommend them to anyone who wants to sell their house.

Linda & Gavin

We thought selling a house in Auckland when we live in Wairarapa would be difficult. Anne Duncan Real Estate had done a great job managing the property for us so we engaged Alana & Peter as our agents to handle the sale.
They kept us informed through every stage and their friendliness, professionalism and enthusiasm made the whole process so easy. Our property sold in just over 2 weeks and gave us the result we hoped for. We are pleased to recommend the team at Anne Duncan Real Estate.

Harry and Joy

We are fortunate to find Peter and Alana to find us a perfect home! They found us the right house in the right neighbourhood for the right price! Throughout the process, they have been there every step of the way. They have always answered every call or email no matter what time of day or night it was. Their professionalism, mentorship, knowledge, honesty and hard work ethic are much respected and appreciated. We never felt that they were trying to sell us a house, but that they were a mentor to answer our questions and help us make the best decision for our family. We now consider Peter and Alana a friend and would highly recommend them to anyone that is searching for a new home. Thanks again to Peter and Alana for being such a pleasure to work with.

Kaye and John

We were really happy with the way Peter and Alana handled the sale of our house during a particularly testing time with covid.
During such uncertain times they still managed to get us $200,000 above cv which says it all really. Anne was instrumental in helping to achieve that through the auction process for which we are very grateful. Constant communication with the agents kept us fully informed at all times making our house sale a stress free experience. We wouldn’t go anywhere else and highly recommend Anne Duncan Real Estate to anyone considering selling or purchasing

Denise

Peter and Alana are a great team! They made the whole experience of selling my much loved family home easier than I had expected. They are excellent communicators, providing guidance and support, and kept me updated every step of the way. Their positive attitudes and attention to detail made marketing, open homes and auction a stress free sale. Thanks Anne Duncan real estate for making what could have been a highly emotive stressful time … into a positive selling experience. Much gratitude for your amazing service.

Simone

I highly recommend Peter and Alana from Ann Duncan to sell your house. They worked tirelessly to get the best exposure for my house and ultimately the best price. They have been such a pleasure to work with and a true ally to get the best result.
From the initial meeting where it can be quite confronting and a little scary, they made this an easy and supportive process, where I was recommended the best way to sell to get the best outcome. My house was swiftly on the market in just under a week with photography done and all marketing completed. They followed up with every person that came through the open homes where they had a good rapport with potential buyers, where I received genuine feedback and detailed weekly reports and had on-going conversations keeping me in the loop. I had supportive reassurance on auction night which also made the final part of the process exciting. I’m extremely happy with the result and I feel the right person has bought my house.
Thanks again Peter and Alana for all your help. I’m really happy and can’t thank you enough.

Grant and Kirstyn

We are very happy that we utilized Peter Hickey from Anne Duncan Real Estate. He was on the ball, professional and most importantly helped us achieve an outstanding price result in the sale of our house. 100% recommendation from us and we will be utilizing Peter’s services when next we sell our house!

Ratko & Biserka

We wish to extend our sincere thanks to Anne and Emma, for their ardent work to sell our home of 33 years. After only two weeks ie after four “ Open Homes “, Emma and Anne sold our house. We were so happy because it gave us the opportunity to look forward to the new Chapter in our lives.
We highly recommend Anne’s insight and efficiency, in obtaining good results. We loved your company and both of your smiling faces, positive attitude and laughter.
Wishing you both success in the future.

Amy Retief

Let me start by saying, I never write reviews, ever. Honestly, no one has given me an experience that warranted me sitting down and thinking of what to say. Emma, is a good human, you don’t come by many but she exceeded our expectations in every way.
Right from the get go with Emma she has worked tirelessly at selling our property. She got home on a Sunday from a long haul flight and met us at our house on the way home from the airport. She came to this meeting enthusiastic and well prepared, and every interaction we had with her after that was the same. Emma proposed an efficient sale process, advised us on staging and arranged photographs, gave me good and thoughtfully critical advice on finishing the house, all within the week. The sale went very well and we would work with her again in a heartbeat. Thank you Emma you’re an absolute legend and star.

S Dunn

You have offered wonderful support to my family throughout our house hunting journey. We regret that the house we found couldn’t come from Anne Duncan Real Estate, but we’ll be recommending you to others. Many thanks.

Scott & Kirstin

We were super impressed with Emma and are extremely thankful for the result she helped us achieve on auction night. In looking for a new home, we have met and dealt with literally hundreds of Auckland agents. None of which were able to build build the rapport and trust as quickly as Emma. Throughout the sales process Emma and Anne helped put us at ease in what would normally be a very stressful time. They were completely upfront and gave solid advise and feedback we could rely on. The ongoing communication was amazing to the point where we knew every prospective buyer by name. The way in which Emma helped coach each and every one of of them along was testament to her skills and depth of experience. We really felt Emma was genuinely excited about selling our property and completely put her heart into it. She really went above and beyond and we would not hesitate recommending her to anyone looking to sell.

M Barnes

Anne and Emma, and their office support team were outstanding. We loved the enthusiasm from both Anne and Emma right throughout, and mix that with some good humour, we made it. Three weeks marketing and the property was sold, and so can now concentrate on the next exciting part of our lives, whatever and wherever that may be. Thanks ladies.

K Brown

We recently bought a house through Anne Duncan Real Estate; I cannot thank Emma and Anne enough for the services we received from them and their company. All our questions, by phone or email, were answered immediately and the guidance they gave us was always very sound and sensible. Their online site is very helpful and easy to read. Because they have such a wealth of experience in the market they were instrumental in making what could have been a very stressful experience into a smooth very efficient transition for us. I wish to again thank Emma and Anne and all the staff we dealt with at their offices.

B & C McHugh

We sincerely want to say “Thank You!” to Emma for her loving care and the quick successful sale. We didn’t have any knowledge of selling a house when we decided to sell our house. However, Emma was very willing to assist us to find the best time for putting our house on the market and to bring the auction forward. Our house was sold on the tenth day after putting it on the market. During the ten days, Emma totally committed herself to do the best for us and completely open and honest. We believe that she did the same for the buyer. Emma has quick wit and knows the moment to make a decision for sale. We admire Emma for her excellent work … willing, smart, thoughtful, genuine and passionate work for the sale. When all was over at the auction, the buyer looked very happy and we also were overjoyed with the result. We feel that it was not her business but her loving-kindness at work.

Kirsty

When I first decided to list my property I was certain that I wanted to list with a big nationwide realtor, but someone convinced me to also talk to the locals ….. Anne Duncan Realty ….. And I am so glad we did!!! Emma was amazing to deal with and we always felt in really good hands. Emma worked very hard to ensure we had good exposure to potential buyers, she was always available day or night to answer any of our questions and most importantly she achieved a great result for us. Given the opportunity I would most certainly recommend her to anyone wanting to sell their home. Thanks again Emma.

Mohammad & Newsha

Emma Duncan was great to deal with, very clear of what she was presenting and the support from her prior to auction was very helpful in purchasing our home. We will definitely be thinking of Anne Duncan should we purchase or sell in the near future.

Ratko & Biserka

We wish to extend our sincere thanks to Anne and Emma, for their ardent work to sell our home of 33 years. After only two weeks ie after four “ Open Homes “, Emma and Anne sold our house. We were so happy because it gave us the opportunity to look forward to the new Chapter in our lives.

We highly recommend Anne’s insight and efficiency, in obtaining good results. We loved your company and both of your smiling faces, positive attitude and laughter.
Wishing you both success in the future.

Deborah

We were so happy with our decision to list with Anne and the team. From the initial appraisal through to sale of our property at auction, Anne was very professional, honest and trustworthy throughout. Communication was great throughout the whole process, and her guidance and support meant everything went very smoothly. The whole team worked very hard on marketing our property and we can’t speak highly enough of them, and would highly recommend them to anyone looking to sell their property.

Glen Townshend

A big thanks to yourself and Kerry for the journey through the house sale process. From the outset we felt most comfortable dealing with Anne Duncan Real-estate gaining an early trust you meant what you said about getting the best possible price you could for us.
Of note was the very tight deadline to get a number of remedial things completed on the house in time, we couldn’t have done this without your help leveraging skilled contacts at short notice. Had you not been involved here I’m certain we would have got either less for the property, or delayed into after Christmas to complete the sale that could have been catastrophic for our situation.

On top of this, you and your team have owned every step with professionalism and accuracy. I’m extremely happy with the price we got, and the experience throughout, and would recommend Anne Duncan Real-estate to any buyers or sellers in the market.

Marie McSweeney

Many thanks to Anne & Alana who worked so hard to bring the sale of my house to such a happy conclusion. Their enthusiasm and kindness lifted a load off my shoulders, and I confidently recommend them to anyone who wants to sell their home.

Ray & Bernice George

We wish to express our appreciation for the excellent work performed by yourself and team in the sale of our house at 21D Cradock St. We believe the dedication of yourself and Michael Wu in particular contributed to the very satisfactory result achieved. Thanks also to the auctioneer for a job well done.

K Plummer

The selling of Mum’s house was made so easy due to Kerry and Anne… nothing is simple in this life, there is always a hiccup or something goes wrong, but the sale went so smoothly, with Anne in charge I suppose I shouldn’t have given it another thought.
Thanks to the Team

Rey Culpan

Many thanks Anne to you and your team for your excellent work in marketing and selling my property.. Much appreciated!

S Dunn

You have offered wonderful support to my family throughout our house hunting journey. We regret that the house we found couldn’t come from Anne Duncan Real Estate, but we’ll be recommending you to others. Many thanks

M Barnes

Anne and Emma, and their office support team were outstanding. We loved the enthusiasm from both Anne and Emma right throughout, and mix that with some good humour, we made it. Three weeks marketing and the property was sold, and so can now concentrate on the next exciting part of our lives, whatever and wherever that may be. Thanks ladies

Rachel

We highly recommend Anne Duncan to any prospective vendor, in fact you would be a fool not to consider her if you were selling a property. Anne has extensive knowledge and has a proven track record of achieving record prices. Her honest and open manner meant we were able to keep well informed at all stages of the sale process and Anne went that extra mile to achieve the final result.

Rashidah

I have resided in my current rental, based in Wateview, for 7+ years. This property has been managed by Des Ryder and his team at Anne Duncan. Communication between Des, Sian Kelly and I has been easy and efficient.

The owners at our current address have decided to take residence to renovate. Des kindly gave me a courtesy call to inform me of this decision before putting anything in writing;
which I valued as a long term tenant, and which showed his respect too.

Des has now assisted me in finding a new place to call home. I am delighted to be moving into a new place sourced and managed by Des again. He has made a somewhat daunting process straightforward.

S Perry

I have previously dealt with a couple of not so polite agents – my experience with them was far from great.

Anyway – Shane restored my faith in real estate agents – to the point where if I saw a property on Trade me with the Anne Duncan sign on it, I would give it more consideration than the other properties.

I had seen on Trade me and saw someone at the door of one that had caught my eye – so I stopped to happily find another Anne Duncan Real Estate Agent there. This time it was Des – who showed me that property.

I kept meaning to send you an email to say what great service I had received and that your rental team restored my faith in the Real Estate industry.

Stuart Richardson

Des Ryder provided all the information we required, thoroughly explained the procedure for moving into our new flat and answered all our questions helpfully.

He helped make the move extremely straightforward and I would definitely recommend him as a property manager.

Sie Sie

This is to certify that I have found the staff of Anne Duncan Real Estate very friendly and
helpful in every respect, and would recommend their services.

Kiran Mehta

It’s been a long time since we’ve rented so we didn’t really know what to expect. Anne Duncan is our local agent so we used them to secure a rental property with ease. In addition to this we had to rent our place out. This entire process was very simple and straight forward. You kept us in the loop all the way through and the team at Anne Duncan have very thorough systems and procedures

Craig Hood

Thanks Des, and the team at Anne Duncan, you’ve made our time living in the rental property easy and your company has been great to deal with!

Michael

Simon, it was good to meet you this morning when you came for the house inspection. I just wanted to say thanks for acting so quickly on our leaking bathroom tap, and I’d also like to put in a good word for the plumber, who duly came this afternoon and was very amiable and professional.

Nisha

My family was in desperate need of a new home and Des Ryder came to the rescue. Within 48hrs of the first contact we were moved in and settled into a new home that was perfect for us.

This was such a relief after a week of stress. The team at Anne Duncan are very professional and helpful, I have never had such an easy and stress-free move. I would recommend you to anyone I know and cannot say how much we appreciate your kindness and effort.

Kate Heenan

Thanks, and as Anna put in her email the other day, it has been great living in the unit and you all at Anne Duncan have been wonderful to deal with.  Made life very easy!

Relda

I would like to say thank you for their professional help, courtesy and friendly manner, it was Des that I met and had contact with when I first moved.

Your agency has been wonderful to deal with and hats off for their professionalism and courtesy.

S Brown

Please convey my thanks to Shane for his work since I moved in. I have always felt very well looked after here.

It is so good that he was pro-active about the water leak, as I had not really noticed that it wasn’t right.

Shane

We think you do a very good job for both owners and tenants. We only wished our new property managers expected as high standards, as the house we shifted into was pretty messy and unclean when we got there.

Melanie Coelho

I am just so blown away by the quality of service your agency provides to tenants ..just been telling my work colleagues. At 2pm in afternoon I sent an email to you advising of problem with alarm fault. By 2.30 the Alarm people had rung me and by 4.30 it was fixed. Such efficient and fast and hassle free service on your part and your contractor.

Superb service!

N. Southon

you have been superb to deal with, truly professional and immensely helpful; thank you.

Tasi

I must say it has been a pleasure dealing with you. Your customer service has been
fantastic … always prompt and a pleasure to deal with.

Mel

How lucky am I to be a tenant with you guys, Anne Duncan Rentals and of course the landlord too. You guys are so proactive.

Anil Surendran

This is to let you know that we have purchased a new house..
We would also like to thank you for everything and making our stay here awesome.

Katrina Bush

I have found the company and everyone that I have had contact with, extremely professional. I would definitely recommend Anne Duncan Rentals to anyone who has asked about my experience.

Sharon

Shane, thank you for bond refund. You’ve been a great manager, very helpful.

YAY J

Shane, you have been so professional and efficient throughout this process. Not only have you taken away some of the stress of moving and found me a property to suite our needs but I also know that you have served both landlords well in the process too. We all win with you.

Noel

First of all just want to say what a pleasure it has been renting from Anne Duncan and also been a lovely property to stay in.

Gail

Like a magic wand, we had a house within one day of needing one. I’m pleased to say that all our dealing with Anne Duncan have been fabulous, including the way the inspections were handled

We have always felt well respected and I like that the agency has a feel of how agencies used to be decades ago.

All our dealings with Anne Duncan Rentals have been great and the agency has a warm, family feel. I would certainly recommend  your agency to both property owners and people seeking a rental property.

Michael

Even though I have now moved out, I’d just like to say that it’s been a real pleasure living at Parkdale Rd. It’s a lovely property and I'd like to thank you for your support whenever
anything has needed fixing.

Tracey Hoffmann

Thank you for making everything so easy. I really value the service you provided. Your professionalism coupled with the ability to engage on a personal level assures me that I’ve made the right choice.

Shirley Casey

I am grateful for the care and attention that I have received from everyone at the office and wish to thank you for your kindness.

Lauren

Within one day we were able to view, apply for and secure the house, so it’s safe to say that the entire process was easy and stress free. I would highly recommend Anne Duncan Real estate. Thanks so much again.

Julie

Des, I’d like to thank you and Shane for being such great property managers. You’ve made the whole experience fantastic and if we are still renting in a couple of years time when our friends return and want their house back, we’ll be back in touch.

Nick Jones

Using Anne Duncan Real Estate with Des Ryder as the property manager was great. He made the whole process simple and transparent and kept up the lines of communication throughout. I would definitely recommend Des as a great help to anyone looking for a new rental.

Mel

Shane thank you so much for sorting out the burst pipe so quickly and efficiently. We were amazed to have the water restored on the same day. This is why property managers like you are so necessary and appreciated.

Lokesh

Thank you so much for coordinating the bench work and also all the other work as well. You’ve really been an awesome company to deal with

Warwick and Heather Carroll

During the time of the tenancy there have been issues that have arisen as would be expected. The response time to our requests has been excellent and prompt. It has been a pleasure working with you.

You have been – by far – the most responsive and responsible property manager we have ever been associated with.
Tenants and homeowners who work with Anne Duncan Real Estate are in our opinion very fortunate.

Prem

I will again say you and all your team at Anne Duncan are the best agents I have ever had.  Thank you so much for your kind words and support regarding my flat.

Lee

Des, thanks for being great Rental agent’s.  I wouldn’t hesitate using Anne Duncan again if I need to.

Charlotte, Jon, Hannah & Billy Postlethwaite

Hello Vincent, We just wanted to say “Thank you!”. You are a star. It was such a pleasure to work with you. Your wonderful sense of humour and your hard work guided us through the whole process with ease and grace. Thank you so much. We will definitely be recommending you to all we know. Lots of love and hugs.

Ann Hiron

Efficient and extremely easy to deal with…
Anne Duncan’s inspections on a regular basis were thorough and I received a full report of the state of not only the interior of the property but of the grounds as well. I only wished I had known about this service some years. Des kept in regular contact with me -sometimes just phoning to make sure I was happy with the way things were. He was and is amazing.

Should I decide to purchase another property, you know where I will be going too!

Jayne Thompson

Nothing was ever a problem…
I just wanted to take the opportunity to thank you Des for your excellent service over the last 3 years.  After buying my house that came with a fixed term rental contract, continuing your services
was the best thing I could’ve ever done.

I had no experience whatsoever in being a landlord and having you there doing it for me was amazing. I tell anyone I know who is looking for a property manager that you are the one they need to use!  You have made everything so easy while still staying completely professional.

I love the fact you continued to help once I shifted in…..thanks so much for that!

Greg Taylor

When my mother died earlier this year, my brother and I decided to rent out her family home.

I cannot speak highly enough about the quality of his advice, his energy and dedication, and his management and co-ordination of the various tradespeople.

And, to top it all off, Des is a delightful person to work with.

Shane and E

honesty and dog-with-a-bone
Thanks again Shane for being such a diligent manager.

We really respect and appreciate your skills, honesty and dog-with-a-bone in getting the best for both us and the tenants.

George and Elizabeth

Elizabeth and I thank you most sincerely for your excellent services as our Property Manager.
Your cheerful and capable work on our behalf has been most appreciated.
With our very best wishes to you and yours.

Bronwyn Anchor

complement you on the exceptional service…
we have received from your Property Manager, Shane Ryder. We have always been very pleased with the level of service we have received from all your Property Managers over the last 4 years, however, since Shane has taken over our portfolio he has been simply outstanding during a period of time when there has been a lot of activity with our properties. Shane is efficient, prompt and always goes the extra mile while giving sound advice. I cannot speak highly enough of Shane’s outstanding service and management abilities. He exceeds our expectations consistently.

J Taylor

great personal service and sense of humour
As an overseas based owner it is a relief to have 100 per cent trust in your Property Management Company. I have had the pleasure of being associated with Anne Duncan Rentals for over two years and have complete faith in their communication and ability to protect my property. When I need them they are there with a great personal service and sense of humour. I would not hesitate to recommend them to fellow landlords and intend keeping them as my property managers.

Dean & Susan Danford

Many thanks Shane. We were quite amazed at the amount of effort and behind-the-scenes research that your company puts into finding and checking a tenant. It really was exceptional value and we would be happy to recommend your services to anyone.

Jacky Greig

Wish all agents did inspections as regular as you do…
Many thanks for your diligence to the property at Burswood. I like to keep this property as good as possible & it makes it easier to decide what needs to be done. Wish all agents did inspections as regular as you do. Once again many thanks

Sergey Bubnov

Thank you for keeping me informed, and especial thanks for the long service you provided me. I was pleased to have my business with you and your highly professional team.

Helen

Communication has been fantastic …
I’d just like to thank you for how you are looking after our home. It’s a huge relief to us while we are overseas, to know that our main asset is being so well cared for. It’s been a stress free time.

From initially meeting the Anne Duncan team and finding a good tenant, to being overseas and dealing with the issues that are bound to arise from time to time.  Communication has been fantastic, we get regular updates, reports, and everything is going quite smoothly. It’s been great having Matthew with whom we can get in touch with easily, to answer queries, as he always comes back to us within hours.

Ric Little

Having dealt with four property management companies over 5 years, Des and his team have been by far the best. They are professional and efficient and demonstrate very good communication skills. Phone calls and enquiries were dealt with in a timely manner, follow-up was speedy and effective. I would have no hesitation in recommending Des and his team and would certainly use them again myself in the future.

John & Rose Liu

Thank you so much, to you and your team at Anne Duncan Rentals, Well done!
Our trust to choose you as our agent has been paid off.

Michael Bowler

have found the service to be first rate…
We have been dealing with Anne Duncan Real Estate for a number of years and have found the service to be first rate. Calls are returned quickly, e-mails are responded to without delay and we have not had a period without a satisfactory tenant in our properties. The properties are well maintained, the tenancies are carefully supervised and as a result, we have had very few problems. Des Ryder in particular has been outstanding and has made the management of our properties from across the Tasman a very easy matter for us.

Angela

Matthew Figgins has been an absolutely fantastic and supportive Property Manager.  He relentless championed my property, sorted issues without letting them go and kept me in the loop the whole time.  I cannot recommend Matthew highly enough – he certainly an asset to the team at Anne Duncan.  Thank you so much Matthew.

Joe Grayland

Managing a property long distance from the USA means you have to rely on and trust your property manager. Team at Anne Duncan Real Estate have made managing my house so easy.  Anne Duncan Real Estate have worked with me from the beginning to ensure that my property has been maintained to a high standard.  I’ve been a landlord before and it was a nightmare! Working with Team Anne Duncan Real Estate has been great.

Anita Jenkins

Thanks for doing such a great job Shane – we feel in very good hands with you, Des, the whole Anne Duncan set up. We’re always quite baffled when people raise their eyebrows and groan about property managers being useless. They just must be with the wrong crowd!!

Sue Leman

The decision has proved to be a wise one…
It has taken the stress and worry of property management out of my hands.  Any issues that arise are dealt with on a professional basis without personalities. A monthly statement is sent, outlining all expenditure, so I know exactly what has been spent. Property Inspections are carried out regularly, with a report sent immediately.  It is reassuring to receive these.

After years of self-management I made the decision to employ a Property Manager.  I have never regretted this decision.

Masud and Molly

I am really overwhelmed with service I received…
I was not very sure about renting a place as it was my first time. I had been to other real estate agent. But what a mistake, they never got back to me on time. Des helped me all the way. He always updated me in every situation.  It is all because of effort, time, effective communication and sincerity he and his team have. Des thanks a lot again being so helpful.

Shelley and Walter

We would like to thank you for managing our property so efficiently over the last eight years.  We have appreciated the professional yet personal service from Shane and yourself.  You have always been easily contactable and knowledgeable, and we were confident that our property was in safe hands.  We wouldn’t hesitate to refer you to others in the future.

Marney Ainsworth

Des, I would like to thank you very much for the work…
you have done for and with me over the last two years. It came at a very difficult time in my life and you were unfailingly professional, good humoured and respectful. I also appreciated your practical suggestions and help.

Stuart Oliver

I would also like to thank you personally for the great service you have provided us over the past 18 months or so. It has been stress free from this end which is exactly what we were after.

Jeff Fulton

Thanks Shane, very much appreciate all yours and Anne Duncan’s service in managing our property. Would highly recommend you to anyone.

A Saunig

Thought I would write an email stating what a great experience it has been working with both of. I have to say it was the most professional experience I have dealt with in any real estate transaction.

Helen

Thank you again for your service over the past 5 years. As I said to Shane we have been very happy with the service provided by the Anne Duncan Rental Team.

Joanne Hill

We’ve had rental properties for years and over the last 18 months have had the good fortune and pleasure of working with Des Ryder. Des is by far the most professional, efficient and capable property manager that we have ever worked with. Des did a fantastic job in managing our Auckland home, we consistently had tidy tenants who paid their rent and Des was also proactive in keeping in touch regarding recommendations, maintenance etc and very prompt in organising anything regarding this.

Thanks so much Des, you really have been wonderful. Best wishes.

Ingrid Thomsen

Thank you very much.
The professional and efficient manner in which all matters have been dealt with over the years is very much appreciated.

Brian

The inspection report is excellent and we appreciate all your work, and the care taken by the tenants.
All the best,

Brendon O’Connor

Thank you to you and the team for looking after the property so well over the years. Look forward to continuing relationship on the back property.

Jen

Thanks so much…
for doing such a great job of managing my property while I’ve been on the other side of the world. When I first approached Anne Duncan, I had had such an awful experience with one of your competitors, then working with Shane, was a breath of fresh air. I’ve been able to relax completely, knowing everything will be looked after in my absence, which has been a huge relief.

I have recommended your services to friends seeking property management.

Nick and Min

We have enjoyed our experience with Anne Duncan Rentals so far.

Everything has been very professional and hassle free. It has been fantastic to remove the worry of renting our house as we are going to Australia. We feel we will be in safe hands whilst we are away.

Peter Venkatrao

I would like to thank you very much for taking care of my property at Hallam Street all these years either getting new tenants and organising maintenance or while I was away overseas etc. and thanks for all your help.  Will surely keep in touch.

Lynn

Shane and the team…
at Anne Duncan have managed my rental property for the past 8 years. They’ve always kept me informed, provided practical and helpful solutions for any problems that arose, and best of all, they found wonderful reliable tenants. I wouldn’t hesitate to recommend them to anyone looking for a fantastic property manager.

Renee R

Big thanks for your expert management of the property. I’m very happy with your service and promote you to others.

Mark Ellis

It has been a pleasure having you and the Anne Duncan team look after our investment property. Living overseas with our investment in NZ was made a breeze with your up to date feed back and notifications.

Noranne Finnin and Andrew Snow

Nothing was ever a problem for them…
We would like to express how please we have been with the Services of the Anne Duncan Team. Anne Duncan Rentals has been managing the property over the last few years and it has certainly made it easy with Des and his team looking after the property on our behalf. They have always keep us updated and carried out the regular inspections.

L & G Rosevina

Vincent and I really appreciate your great services. We are genuinely sad have to end our long-time business relationship this time. We both think you and Des are our friends and we definitely will use your services again in the future.

Erica

You have been an amazing property manager…
You are approachable, easy-going and efficient communicator, and responded to every query in less than 24 hours. Will definitely be contacting you again for my next rental! Once again thank you for being so awesome!

J. Anchor

Thanks Shane! You are hands down the Best Property Agent around.

I often chat with people about their rental issues and am thankful for the fantastic, professional service you always provide. If they are from Auckland I tell them how good you are at Anne Duncan.

Bob Cates

I also have two flats in New Lynn that I have now got Des to manage. One was recently vacated. Des has arranged for the interior and the grounds to be all done up and he has now got another tenant. The last tenant was there for 25 years, and it needed a lot of work. I am very impressed with the way he has done this.

I would fully recommend using des Ryder and Anne Duncan real estate Ltd. To manage your properties,

Catherine

quick, friendly, and professional service…
A quick note to say thanks for your help in locating good people for my home which I have rented out for the first time. The quick, friendly, and professional service was definitely worth the reasonable fee charged.

I appreciated your manner and style which was judiciously reassuring- made the thing less stressful for me.

M Dove

18 years of management…
We purchased our first home through Anne Duncan in Norrie Ave, Mt Albert 18 years ago in September 1998 and since then have had Anne Duncan Property Management manage our property.

We have been very satisfied with Anne Duncan Team as they have been most helpful at all times. We wish the whole team our wishes for the future and do not hesitate to recommend the company to prospective clients.

DJ

We very much appreciate the diligence, care and professionalism…
Many thanks to Des, who did an amazing job managing both the property, and us, which was no small task.

We very much appreciate the diligence, care and professionalism Anne Duncan Team has provided us with our rental property, and should we find ourselves as landlords again, we will be picking up the phone to ask you to manage things for us again.

Ngan

Thank you for organising this. My parents have a property in Hamilton and I only wish you could have managed that too. You are doing an amazing job and I don’t have to worry about anything with my property.

Sue

Hi Shane
Thank you so much for acting as my Property Manager over the past 10 years or so. What a relief to have all the worries taken care of. It has been a pleasure working with you and your team.